Terms of Use

Copyright and Trademark Notice  
Springtree Media Group, LLC is a registered trademark of Springtree Media Group, LLC. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2003-2008 Springtree Media Group, LLC. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Springtree Media Group, LLC or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
 

 
Credit Cards  
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.
 

 
Links  
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
 

 
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. 
 

 
Multiple Product Orders  
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
 

 
Order Acceptance Policy  
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Springtree Media Group, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. Springtree Media Group, LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Springtree Media Group, LLC is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Springtree Media Group, LLC. 
 

 
Other Conditions  
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Springtree Media Group, LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
 

 
Out-of-Stock Products  
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
 

 
Privacy  
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Springtree site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

 
Privacy on Other Web Sites  
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Springtree Media Group, LLC is not responsible for the actions of third parties. 
 

 
Returns  
Every third party product you buy from Springtree Media Group, LLC is backed first by the product manufacturer's warranty. Springtree Media Group, LLC will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 877-746-4873. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories, and be received within 30 days of the invoice date. We reserve the right to refuse for return, or charge a restocking fee (up to 20%), and recoup any credit card fees (up to 3%) for damaged returns, incomplete returns, or unwanted returns. No returns will be accepted without an RA number issued by Springtree Media Group, LLC or when the product manufacturers or distributors return policies supersede ours.  No refunds or in-store credits will be issued without receipt of defective merchandise by Springtree or by the manufacturer.  To ensure proper delivery, ship defective product back using a trackable service such as FedEx or UPS.  Proof of delivery is required before any refund or credit will be issued.  Springtree reserves the right to issue your refund upon receipt of the manufacturer credit.
 

 
Shipping Policy  
Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Springtree Media Group, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

 
Taxes  
Springtree Media Group, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
 

 
Typographical Errors  
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Springtree Media Group, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Springtree Media Group, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Springtree Media Group, LLC shall immediately issue a credit to your credit card account in the amount of the charge.
 
 
 
Copyright © 2017, Springtree Media Group, LLC. All rights reserved.
Springtree Media Group, LLC is not responsible for typographical errors.
Prices and specifications subject to change without notice.