Springtree Manuals

Frequently Asked Questions

What Are Wall Stations?

Wall Stations are the easiest way to control your lights for everyday use!

Wall Stations are wall mounted DMX scene recorders, with 8 or 16 buttons, that let you save a specific scene to each one of those buttons. They are the perfect solution for volunteer-heavy facilities, like churches and schools, where the most used scenes can be reached without needing to use a lighting console.

Why Is My Wall Station Not Recording?

The most likely reason is that your Wall Station is not receiving DMX. If you are in program mode, and the light is GREEN, your Wall Station is not receiving DMX. There are two things to consider;

  1. Is your wall station the first thing in your DMX chain out of your console?
  2. Make sure your connections are good going in to the phoenix connector, double check that pins 2 and 3 are not backwards. A RED light will illuminate when the unit is receiving DMX.
Can The Springtree Wall Station Record Chases?

A Wall Station can not record chases. They are essentially DMX snapshot recorders that record static scenes.

Do I Need A Console For My Springtree Wall Station?

In order to program your Wall Station you will need some sort of lighting controller/console. Once the Wall Station is programmed, a console/controller is not necessary. 

My Computer Keeps Sending Out DMX Data.

Wall Stations become inoperable whenever they sense DMX coming from the console. So when you need to use your console for a service/event, your light show won’t be ruined by someone clicking a Wall Station button.  

Many computers running lighting software will continuously send out a DMX signal, making your Wall Station inoperable. Shutting down and closing out of your lighting software should solve this problem. If you are wanting to keep your computer up and running while using Wall Stations, we offer a Console Switch for $39.95. Console Switches are just an easy to use switch that allows your manually switch control back-and-forth between your computer and Wall Station.

My Console Switch Doesn't Have A Power Supply.

Console Switches do not use a power supply. To keep the price low, we source their outer casing from another product that does utilize a power supply.

Is the SS-0 the same as the SS-8?

Satellite Stations are SS-0s, and are the same product as the SS-8 Slave Stations. They were formerly known as SS-8s, but have been renamed to avoid confusion with the Master Wall Stations, which are SM-8s.

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